Score from 4639 reviews
- 7 Western Gateway Royal Victoria Dock,, E16 1AA London,
United Kingdom - 
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Gallery Novotel London Excel: See us up close!
Highlights
Parking
Pets allowed
24-hour front desk
Fitness centre
Family rooms
Free WiFi
ParkingPets allowed24-hour front deskFitness centreFamily roomsFree WiFiLocated just 300 meters from Custom House Station on the DLR (Docklands Light Railway), this hotel provides convenient access to public transport.
As a 4-star establishment, it is situated 150 meters from the ExCeL Exhibition Centre and is in proximity to notable locations such as the O2 arena, Canary Wharf, and London City Airport.
The Upper Deck Restaurant & Bar specializes in brasserie-style dishes and includes an outdoor terrace that overlooks the Royal Victoria Dock and the London skyline. Additionally, the hotel features sauna and fitness facilities for relaxation.
Hotel Novotel London Excel has accessible parking spaces. Cleaning procedures include the use of chemical agents effective against coronavirus. Free Wi-Fi access is available on-site. Arrival and departure can be contactless. Guests may bring pets. A toilet is available in the room at Novotel London Excel. Amenities include towels. There is a hairdryer in the bathroom. The living area has a safe. The room is fitted with a coffee machine.
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Rooms at Novotel London Excel
Executive Premium Queen Room
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- Laptop safe,
- Heating,
- Safety deposit box,
- Carpeted,
- Ironing facilities,
- Iron,
- Key card access
- Wake-up service,
- Wake up service/Alarm clock
- Conditioner,
- Private bathroom,
- Shampoo,
- Hairdryer,
- Toilet,
- Shower,
- Bathrobe,
- Towels,
- Toilet paper,
- Free toiletries,
- Bath or shower
- Telephone,
- Satellite channels,
- Radio,
- TV,
- Flat-screen TV
- Minibar,
- Bottle of water,
- Tea/Coffee maker
- Coffee machine
- City view,
- Inner courtyard view
- Desk
- Wardrobe or closet,
- Cots,
- Linen
- Accessible by lift
All Superior Premium rooms feature an Nespresso coffee machine, free local calls, complimentary water, extra bathroom amenities, bathrobe and slippers.
Room size:
Executive Premium Queen Room - 25 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
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Amenities at Novotel London Excel
General
Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Designated smoking area, WiFi available in all areas
Activities
Sauna, Fitness centre, Hammam, Steam room
Services
Room service, Meeting/banquet facilities, 24-hour front desk, Dry cleaning, Ironing service, Express check-in/check-out, Fax/photocopying, Luggage storage, Daily housekeeping
Food & Drink
Restaurant, Bar, Breakfast in the room, Kid meals, Wine/champagne
Internet
Internet services, WiFi, Free WiFi
Outdoors
Terrace, Outdoor furniture
Parking
Parking, Parking on site, Private parking, Parking garage, Electric vehicle charging station, Accessible parking
Reception services
Invoice provided
Safety & security
Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Physical distancing
Contactless check-in/check-out, Cashless payment available
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
Internet
Free WiFi! The property offers internet services with free WiFi available in all areas.
Parking
On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outFrom 00:00 Until 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationUp to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).
Please note that the credit card used to book must be presented on arrival.
Pets can be accommodated for an additional charge of GBP 15.
Location and nearby attractions
Photo gallery
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