Score from 493 reviews
- 6 Forty Lane, HA9 9EB London,
United Kingdom - 
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Gallery MSM Arena Hotel: See us up close!
Highlights
Non-smoking throughout
Airport shuttle
Private parking
Daily housekeeping
Family rooms
Pets allowed
Non-smoking throughoutAirport shuttlePrivate parkingDaily housekeepingFamily roomsPets allowedThis 3-star establishment features complimentary WiFi throughout the premises. Guests can take advantage of room service and concierge assistance. On-site private parking is available for those traveling by car.
Each room is equipped with a flat-screen television that includes satellite channels. Additional amenities include a kettle, a shower, complimentary toiletries, and a desk. All accommodations come with a private bathroom and bed linen.
Smoking is prohibited in all common areas. The property has a private check-in and check-out service. Hand sanitizer dispensers are available in the restaurant. Disinfectants are used in accordance with health authority guidelines. An alarm system is available. Soap is available in the bathroom at MSM Arena Hotel. A garden view is available in this room. The room is fitted with access to VOD platforms. Amenities include a private bathroom. There is a TV in the room.
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Rooms at MSM Arena Hotel
Deluxe Double Room with Shower
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- Smoke alarm,
- Tile/marble floor,
- Key access,
- Carbon monoxide detector,
- Hardwood or parquet floors,
- Ironing facilities,
- Carbon monoxide sources,
- Iron,
- Fan,
- Heating
- Wake up service/Alarm clock
- Drying rack for clothing,
- Feather pillow,
- Adapter,
- Socket near the bed,
- Clothes rack,
- Non-feather pillow
- Bath or shower,
- Shampoo,
- Towels/sheets (extra fee),
- Hairdryer,
- Toilet,
- Toilet paper,
- Private bathroom,
- Towels,
- Body soap,
- Free toiletries,
- Shower,
- Conditioner
- TV,
- Flat-screen TV,
- Radio,
- Satellite channels,
- Cable channels
- Tea/Coffee maker,
- Chocolate or cookies,
- Bottle of water
- Cleaning products,
- Electric kettle
- View,
- Garden view,
- City view
- Desk
- Cots,
- Wardrobe or closet,
- Linen
- Upper floors accessible by stairs only
- Air purifiers
- Hand sanitiser
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit provides 1 bed.
Room size:
Deluxe Double Room with Shower - 20 m2
Bedroom 1 – Double bed
Max persons: 2 
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Amenities at MSM Arena Hotel
General
Pets allowed, Non-smoking rooms, Family rooms, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Designated smoking area, Minimarket on site, WiFi available in all areas
Services
Room service, Airport shuttle, Dry cleaning, Ironing service, Express check-in/check-out, Currency exchange, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Lockers, Daily housekeeping, Shuttle service
Internet
Internet services, WiFi, Free WiFi
Parking
Parking, Parking on site, Private parking
Transport
Public transport tickets, Airport pick up, Airport drop off
Reception services
Invoice provided
Entertainment and family services
Board games/puzzles
Safety & security
Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
Internet
Free WiFi! The property offers internet services with free WiFi available in all areas.
Parking
The property offers on-site parking with an option for private parking.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 00:00 hours
Check-outFrom 06:30 Until 11:00 hours
Children and extra bedsChildren from 0 to 2 years old pay 10.00 GBP per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important information- Check-out: 11am SHARP. Late Check-out: £10 per hour beyond 11am minimum £20. Advance notice required.
- Parking: Private parking is available on site via a third party at discounted advance-booking rates: £10 per night (non-event days), £30 per night (event days). Onsite rates without prior booking are higher. Advance reservation and payment are mandatory.
Visitors: Visitors are not permitted on the premises or in guest rooms.
Pets: Pets are only allowed with prior hotel approval, subject to a refundable £50 deposit and applicable fees. Unauthorized pets constitute a breach of hotel terms and may incur additional charges or eviction.
Additional Services: Baby cots available at £10 per stay. Amenities such as hair dryers and fans available on request.
- Transport: Airport transfers can be arranged at set rates.
- Smoking Policies: Smoking is prohibited indoors; violations incur a £200 penalty and possible eviction.
- Deposit: You may be asked to give damage deposit up to £150, which can be paid by cash or card or bank transfer
- Payment - Guests are expected to make full payment including for flexible rate to the hotel by card or by bank transfer once the cancellation period expires, generally 5 days. System will automatically cancel the reservation 5 days before arrival date without any notice, if full payment is not made in advance.At MSM Arena Hotel, hen, stag, or similar parties are not accepted.
Please inform in advance of your expected arrival time. At MSM Arena Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At MSM Arena Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at MSM Arena Hotel, all special requests are subject to availability and may incur additional charges.
At MSM Arena Hotel, payment by bank transfer prior to arrival is mandatory. After booking at MSM Arena Hotel, the property will contact you with further instructions.
At MSM Arena Hotel, guests under 18 may only check in if accompanied by a parent or legal guardian.
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