Score from 4235 reviews
- 9 Western Gateway, Royal Victoria Dock, E16 1AB London,
United Kingdom - 
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Highlights
Parking
Non-smoking throughout
Restaurant
Daily housekeeping
Free WiFi
24-hour front desk
ParkingNon-smoking throughoutRestaurantDaily housekeepingFree WiFi24-hour front deskSituated less than 500 metres from the Royal Victoria and Custom House Docklands Light Railway (DLR) stations, it provides easy access to central London, reachable in approximately 30 minutes by tube. Additionally, the ibis London Excel-Docklands is only a 10-minute drive from London City Airport, Canary Wharf, and the historic area of Greenwich.
Offering views of Royal Victoria Dock, the ibis London Excel-Docklands is just a minute's walk from the ExCeL exhibition centre and the Emirates Air Line cable car, which connects to the O2 Arena. The hotel includes a bar, a restaurant, a 24-hour front desk, and complimentary Wi-Fi.
Each room at ibis Docklands is bright and modern, equipped with a flat-screen TV and a private bathroom. Tea and coffee-making facilities are also available.
Dining options include a restaurant that serves a variety of dishes and a bar for relaxation. A snack service is also provided.
An on-site snack bar is available. After being cleaned and prepared, rooms remain locked until check-in. The property features a business center. Cashless payments are accepted at Hotel ibis London Excel-Docklands. Guest health check procedures are in use. Common areas are accessible by key card. A private bathroom is available in the room's sanitary area. Room amenities include a travel cot. Bathroom amenities include toilet paper. Elevator access to upper floors is provided.
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Rooms at ibis London Excel-Docklands
Double Sweet Room by Ibis
- Heating,
- Trash cans,
- Ironing facilities,
- Smoke alarm,
- Carpeted,
- Key card access
- Socket near the bed,
- Clothes rack,
- Non-feather pillow
- Toilet paper,
- Towels,
- Private bathroom,
- Additional toilet,
- Body soap,
- Walk-in shower,
- Toilet,
- Bath or shower,
- Hairdryer,
- Shower,
- Shampoo,
- Conditioner
- TV,
- Satellite channels,
- Flat-screen TV
- Tea/Coffee maker
- Tumble dryer,
- Electric kettle
- Desk
- Cots,
- Wardrobe or closet
- Accessible by lift,
- Upper floors accessible by elevator,
- Roll-in shower,
- Entire unit wheelchair accessible,
- Lowered sink
With free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The en suite bathroom has a hairdryer.
Room size:
Double Sweet Room by Ibis - 16 m2
Bedroom 1 – Double bed
Max persons: 2 
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Amenities at ibis London Excel-Docklands
General
Pets allowed, Non-smoking rooms, Facilities for disabled guests, Lift, Safety deposit box, Soundproof rooms, Heating, Non-smoking throughout, Designated smoking area, WiFi available in all areas
Services
24-hour front desk, Business centre, Laundry, Dry cleaning, Ironing service, Express check-in/check-out, Fax/photocopying, Luggage storage, Private check-in/check-out, Shared lounge/TV area, Daily housekeeping
Food & Drink
Restaurant, Bar, Snack bar, Special diet menus (on request), Wine/champagne, Fruits
Internet
Internet services, WiFi, Free WiFi
Parking
Parking, Parking on site, Private parking, Parking garage, Electric vehicle charging station, Accessible parking
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink, Emergency cord in bathroom
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
Internet
Free WiFi! The property offers internet services with free WiFi available in all areas.
Parking
On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methods
Important informationPlease note that this hotel does not accept bookings made using Maestro cards.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented on arrival.Please inform in advance of your expected arrival time. At ibis London Excel-Docklands, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At ibis London Excel-Docklands, guests must present a valid photo ID and credit card upon check-in. Kindly note that at ibis London Excel-Docklands, all special requests are subject to availability and may incur additional charges.
At ibis London Excel-Docklands, guests under 18 may only check in if accompanied by a parent or legal guardian.
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