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Aloft London Excel 4★

  • One Eastern Gateway, Royal Victoria Dock, E16 1FR London, United Kingdom - View on map
8.4 /10
Very good
Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type: Hotel
Reserve

About Aloft London Excel

Featuring direct access to the Excel International Exhibition and Convention Centre, the 4-star Aloft London Excel is located in London's Dockland area. This stylish hotel includes 211 rooms with modern amenities and free WiFi.

Just a stone's throw from Prince Regent DLR Station at only 100 metres away, both Canary Wharf and the O2 Arena can be reached within a 10-minute journey via DLR and Tube services. The new Elizabeth Line station lies a short 10-minute walk from the property, while London City Airport is less than a mile away.

Accommodation options include double rooms with one or two beds as well as suites featuring separate living areas. Each room comes equipped with air conditioning, tea and coffee making facilities, flat-screen TVs, wardrobes, safe deposit boxes, carpeted floors and private bathrooms that offer showers and hairdryers. Suites add seating areas complete with sofas for extra comfort.

Guests enjoy access to an indoor pool available year-round alongside a fitness centre, sauna and steam room. Dining choices feature the Docksider restaurant serving seasonal meals throughout the day plus room service options, snacks are offered around the clock at re:fuel by Aloft while the lively WXYZ bar serves signature cocktails. Additional services include free WiFi coverage throughout all areas of the hotel, accessible parking on site, concierge assistance as well as luggage storage and lift access to upper floors.

Dive into our world by viewing the extensive photo gallery and reading through genuine guest feedback on findbookingdeals.com.

Rooms: 211

Prices and Availability

Available Rooms List

Aloft Room, Guest room, 1 King

Expand details
Photo gallery - Aloft Room, Guest room, 1 King
Room Amenities
  • Infant beds,
  • Adjoining room(s) available,
  • Carpet flooring,
  • Clothes iron,
  • Climate control,
  • Towels for the pool,
  • Secure safe,
  • Work desk,
  • Garbage bins,
  • Iron and ironing board,
  • Clothing storage or cupboard,
  • Power outlet near the bed,
  • Garment hanging rack,
  • Collapsible bed
Bathroom
  • Bathtub or shower,
  • Hair cleanser,
  • Restroom,
  • Body wash,
  • Complimentary toiletries,
  • Ensuite bathroom,
  • Bathroom tissue,
  • Shower facilities,
  • Hair drying equipment
Media & Technology
  • Television with flat screen,
  • Television
Food & Drink
  • Bottled water,
  • Tea and Coffee making facilities
Services & Extras
  • Wake-up call service/Alarm clock,
  • Electronic key card access
Accessibility
  • Shower seating,
  • Wheelchair-accessible shower,
  • Elevator access,
  • Bathroom emergency pull cord,
  • Top levels reachable by lift,
  • Elevated toilet seat,
  • Toilet equipped with grab bars,
  • Sink at a lower height,
  • Entire unit accessible for wheelchairs
Safety & security
  • Fire alarm
Physical distancing
  • Individual air conditioning in guest rooms
Exclusive services
  • Complimentary access to the fitness center

Urban Room, Guest room, 1 King, High Floor

Details, photos, amenities
Photo gallery - Urban Room, Guest room, 1 King, High Floor

Savvy Suite, 1 Bedroom Executive Suite, 1 King & Sofa Bed

Room features & gallery
Photo gallery - Savvy Suite, 1 Bedroom Executive Suite, 1 King & Sofa Bed

Family Room 2 Double Beds

Room overview
Details and photos

Hotel Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
Activities

Activities

  • Pool table
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Refreshment stand
  • Children's meals
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Indoor swimming pool
  • Year-round indoor pool
  • Temperature-controlled pool
  • Steam chamber
  • Physical fitness
  • Fitness and spa changing rooms
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Common areas

Common areas

  • Outdoor patio
Cleaning services

Cleaning services

  • Washing service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
Shops

Shops

  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Restroom with support rails
  • Elevated toilet
  • Lowered washbasin in bathroom
  • Emergency pull cord in restroom
  • Animal sleeping basket
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with both standard and free WiFi options.

Parking

  • On-site parking is available, including designated accessible parking spaces.

Check-in and Stay Policies

Check-in

  • From 15:00 hours

Check-out

  • Until 12:00 hours

Pets

  • Pets are permitted with no additional fee.
Important information
The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card, the hotel reserves the right to ask for an alternative method of payment.

Credit/Debit Card Policy:

Debit and Credit cards will be authorised at check-in for the amount of your stay, plus an amount to cover incidentals. The authorisation will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorised amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy:

Third Party Credit Card: Third party credit card forms are not accepted. Bank transfers and CHAPS payments are accepted. Please note that the hotel does not accept third party bookings paid by credit card: contact the hotel directly for information regarding bank transfers.

Cheque: Banker cheques are not accepted. Traveller’s cheques are not accepted for payment or exchange. Guest must show valid passport for the transaction.

Direct Bill: Direct billing is only available after approval of the credit manager. The company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced.

Dogs weighing less than 40 pounds (18.14 kilograms) are allowed in guest rooms at no extra charge. Guide dogs are not subject to weight limits. A pet liability waiver must be signed upon arrival. A “pet in room” sign must be displayed on a guest room’s door. Dogs cannot be left alone in a guest room, must be leashed or muzzled in public areas, and are not allowed in food and drink venues. The hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog.At Aloft London Excel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Aloft London Excel, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Aloft London Excel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Aloft London Excel, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methods
☎ telephone
@ E-mail

Guest Experiences

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FAQ

What COVID-19 safety measures are in place?

Social distancing and regular disinfection are in place. See details on our website.

Is the property popular among families?

The property is not fully adapted for children, but is welcoming to all.

Is the indoor pool at Aloft London Excel open all year?

Yes, the indoor pool is open year-round.

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